Transport – Getting from A to B without a Hitch

The local public transport company HVV (Hamburger Verkehrsbund) provides exemplary service for mobility-impaired visitors.

Most of the city rail and underground (S-Bahn and U-Bahn) networks, as well as the bus network have already been retrofitted to allow for disabled passengers. Thus 90% of all buses in service are now equipped with lowering ramps. Special aids for the sight-impaired too: at many stations on underground and city rail services, grooved panels with coloured stripes make orientation easier; acoustic signals and strongly contrasting markers simplify use.

On HVV's website you will find a route plan which provides information on access aids at stations. A particularly convenient service from HVV: your personalised travel plan. Here you can enter online your point of departure and destination as well as many other criteria, for example, "avoid changing" or "disabled-friendly". The comprehensive HVV information package is an ideal way to start a stress-free tour of the Hanseatic city.

Are you planning to arrive in Hamburg by plane? Hamburg Airport offers a special service for flight passengers of restricted mobility.

If you are travelling by train on Deutsche Bahn you can also get help with planning your train journey to Hamburg from the MobilitätsServiceZentrale, telephone number +49(0)1805-512 512.